Order Terms & Conditions

Who we are and how requests work

Little Parrish Bakery LLC, doing business as Little Parrish Bakery Co., makes custom cookies in Mississippi. You must be at least 18 or have a parent or legal guardian place the request. Submitting this form is an inquiry, not an accepted order, reservation, or payment authorization. We may decline requests before confirmation because of availability, design, ingredient, safety, or other legitimate business constraints.

Approval, quotes, and confirmation

We will confirm the quantity, design, wording, price, applicable tax, pickup date and time, and payment deadlines in writing. Please review these details carefully and tell us about errors before accepting. Your order is confirmed only after our written approval and receipt of the agreed payment. The quoted price applies to the agreed scope; additions and changes require a new written agreement. We use only payment arrangements permitted for our operation.

Payment and the 50% deposit

After approval, choose full payment or a 50% deposit as agreed with us. The 50% deposit is nonrefundable once the order is confirmed, subject to applicable law and the bakery-cancellation exception below. It reserves production capacity and supports order preparation. Any remaining balance is due 2 calendar days before the agreed pickup date. Orders accepted less than 2 days before pickup require full payment upon confirmation. The invoice will show the actual dates and amounts; a request-form payment preference is not a payment. We do not release unpaid orders. Contact us promptly if a payment deadline cannot be met; any rescheduling or cancellation will be discussed in writing.

Customer cancellations and refunds

Request cancellation by emailing littleparrishbakery@yahoo.com as soon as possible. For customer cancellations after confirmation, the agreed 50% deposit is nonrefundable to the extent permitted by law. We will review any amount paid above that deposit based on the work already completed and custom materials committed, explain any additional amount retained, and refund any unearned balance. There is no automatic right to a date transfer or credit. If we cancel or cannot fulfill an order, we will refund payments for the unfulfilled order, including its deposit. These terms do not limit refunds or remedies required by law.

Changes and handmade designs

Send changes in writing. Changes are effective only when we accept them in writing, and may affect price, availability, or pickup timing. Handmade shapes, icing colors, lettering, and details naturally vary. Inspiration images guide the overall style; exact copies and exact screen-to-icing color matches are not guaranteed. We are responsible for following the agreed order details and correcting our own errors appropriately. We may decline protected logos or characters and suggest an alternative design.

Pickup only; no shipping or delivery

All cookies must be picked up directly from us in Mississippi at the agreed date, time, and location. We do not ship or deliver. Pickup instructions are shared privately after approval. Contact us before your pickup time if you are delayed; an alternate time requires our agreement. Missing pickup does not automatically create a refund or extend product freshness. We will make reasonable efforts to contact you and discuss safe storage or rescheduling; food that can no longer be safely held may be discarded, subject to applicable law.

Allergens, ingredients, and food safety

Decorated sugar cookies

Contains wheat, milk, and egg.

• Cookie dough — All-purpose flour (bleached wheat flour, niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid, enzyme), butter (sweet cream, natural flavoring), sugar, eggs, and baking vanilla.
• Royal icing — Powdered sugar (sugar, cornstarch), water, meringue powder (corn starch, egg whites, sugar, gum arabic, calcium sulfate, citric acid, potassium acid tartrate, artificial flavor, silicon dioxide), and baking vanilla.
• Baking vanilla used in both — Water, sugar, glycerin, vanilla extract (water, alcohol, extractive of vanilla beans), alcohol, natural flavors, fruit juice for color.
• Food coloring — Wilton Icing Colors and Wilton Color Right. Colors vary by design. Ask us for the ingredient information for the colors in your order.

For other custom desserts, ask us for ingredient and allergen information before your order is confirmed.

Our cookies are prepared in a home cottage-food operation. Made in a Cottage Food operation that is not subject to Mississippi’s food safety regulations. Review each product’s ingredient and allergen label before serving. Ingredients vary by order. Tell us about allergies or dietary needs before approval, and ask for ingredient information; do not assume a custom design is allergen-free. We do not guarantee an allergen-free product or environment. If we cannot safely accommodate a requirement, we will decline the request. An acknowledgment of this notice is not a waiver of food-safety duties or rights relating to injury, unsafe food, or incorrect labeling.

Transport, storage, decorations, and concerns

Inspect the order at pickup and tell us promptly about visible errors or damage. Transport cookies flat, securely supported, away from heat, direct sunlight, and moisture, and follow the storage instructions supplied with the order. Remove any non-edible packaging or decorations before serving and supervise young children. We are not responsible for damage caused solely by mishandling after handoff; this does not excuse a defect or error that was already present. If you have a concern, email us promptly with the order details and photos where useful. Do not eat food you suspect is unsafe. No short complaint deadline removes your statutory rights.

Photos, uploads, and personal information

Send only images you are entitled to share and only the personal details needed for your request. Avoid sensitive documents and unnecessary information about children. Inspiration uploads are for discussing and fulfilling your request. Uploading an image does not grant permission to publish it or identifiable personal information. We will request separate permission before using such material in marketing. Our Privacy Notice explains the form, email, hosting, and payment providers involved.

Applicable law and your rights

Mississippi law applies, subject to any mandatory law that protects you. Contact us first so we can try to resolve a concern. Nothing in these terms excludes liability that cannot lawfully be excluded, excuses negligence or unsafe food, prevents an honest review, waives a lawful payment dispute, or requires you to surrender access to a court or regulator. If a term is unenforceable, the remaining terms continue as far as the law allows. Updated terms apply to future requests; an existing confirmed order follows the version accepted for that order unless both parties agree otherwise.

Contact

Questions, changes, cancellations, privacy requests, or complaints: littleparrishbakery@yahoo.com.